Crucial Conversations Training

Crucial Conversations Training teaches skills for communicating when stakes are high, opinions vary, and emotions run strong. Put our award-winning training to work and you’ll be able to surface the best ideas, make high-quality decisions, and act on those decisions with unity and commitment. This course will teach you the techniques of how to deal with difficult situations such as:

  • People who cannot resolve conflicts or come to an agreement
  • People who withhold feedback and important information from management
  • Issues difficult to discuss
  • Not knowing how to start a tough conversation
  • An emotionally charged environment

Cost: $290.00 non-refundable fee for course materials.

Registration:  In order to proceed with registration, the approval from your department administrator AND a speed type where your course materials will be charged are required for registration. Please complete the form here: Registration Request Form​ and wait 24-48 hours for confirmation.

When registering for the course, please understand there is a time commitment of 16 hours for this training: please register for a training where you can attend its entirety. If you have signed up for a session and are unable to attend, please notify as soon as possible. Charges for material are made at least 3 weeks in advance so there will be no refunds within 3 weeks of the course.

For questions please .

Duration: 16 hours (split into a 3 day format). By registering for this course you understand and agre​​​e to the expectation that you will attend all three training days.


Session Date Time Location Registration Dates
May Tues., May 29, 2018

Thur., May 31, 2018

Tues., June 5, 2018

10:00 am—4:00 pm Anschutz Medical Campus 4/23-5/7
June Tues., June 19, 2018

Thur., June 21, 2018

Tues., June 26, 2018

10:00 am—4:00 pm Anschutz Medical Campus 5/21-6/8
Professional Development Opportunity – Crucial Conversations