Crucial Conversations Training

Professional Development Opportunity

Crucial Conversations Training

Presented by Human Resources & the Ombuds Office

Human Resources and the Ombuds Office have teamed up to bring Crucial Conversations training to both campuses!  Since March 2012, over 800 University employees have completed the training to date.  Participants have found the training to be highly valuable and applicable to both professional and personal settings.

What is a Crucial Conversation?

A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. These conversations, when handled poorly or ignored, cause teams and organizations to get less-than-desirable results.

 Crucial Conversations Training/Background

Drawing on 30 years of research, the award-winning training teaches you how to achieve spirited dialogue at all levels in your organization; you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. This training experience introduces a set of tools that builds alignment, agreement, and interpersonal communication.

Course Description

This course will teach you the techniques of how to deal with difficult situations such as:

• People who cannot resolve conflicts or come to an agreement.
• People who withhold feedback and important information from management.
• Issues that are difficult to discuss.
• Not knowing how to start a tough conversation.
• An emotional and/or politically-charged environment.

Cost: $265.00 to cover course materials

Registration:

To register click this link or copy the URL below and paste it into your web browser’s navigation bar:

http://www.ucdenver.edu/about/departments/HR/training/Pages/AdditionalTrainingResources.aspx#tabs-265B

Once the page loads click on the “Crucial Conversations” then click “Registration Request Form” and complete the online registration form.

Duration: 16 hours (split into a 3 day format). By registering for this course you understand and agree to the expectation that you will attend all three training days.

* Please note that the registration end date may change based on how quickly the class fills up.

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