{"id":16433,"date":"2022-10-11T16:36:08","date_gmt":"2022-10-11T22:36:08","guid":{"rendered":"https:\/\/sehd.ucdenver.edu\/impact\/?p=16433"},"modified":"2022-10-11T16:36:08","modified_gmt":"2022-10-11T22:36:08","slug":"tech-bits-theo-sharefile-and-helpdesk-oh-my","status":"publish","type":"post","link":"https:\/\/sehd.ucdenver.edu\/impact\/2022\/10\/11\/tech-bits-theo-sharefile-and-helpdesk-oh-my\/","title":{"rendered":"Tech Bits: Theo, Sharefile, and HelpDesk&#8230; oh my."},"content":{"rendered":"<p>When it rains it pours.\u00a0 Technology issues that could be impacting you, and some context for the changes underway.<\/p>\n<p><strong>Theo is leaving.<\/strong>\u00a0 After 16 years in the SEHD, this is Theo Zion&#8217;s last week taking care of our technology aches and pains.\u00a0 Please say farewell before he&#8217;s gone.\u00a0 We have hired a part-time\/temp\/backfill position in Miguel Jara-Garcia, who some of you might know from HDFR and our HR team &#8211; in year&#8217;s past.\u00a0 Welcome Miguel!<\/p>\n<p><strong>Sharefile is down.<\/strong>\u00a0 Many of use https:\/\/sehd.sharefile.com\/ for our collaborative file sharing.\u00a0 \u00a0This service is currently denying logins.\u00a0 We are actively working with the vendor to bring this back online.\u00a0 We&#8217;ll let folks know when service is restored.<\/p>\n<p><strong>Helpdesk is down.\u00a0<\/strong>The helpdesk is down, luckily we had a replacement already in the works which will be launching tomorrow. There may be some service interruptions and you might miss some notifications, if you have sent something urgent in and haven&#8217;t heard anything (automated or otherwise) by Friday please send a new request to <strong>sehdhelp@ucdenver.edu<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When it rains it pours.\u00a0 Technology issues that could be impacting you, and some context for the changes underway. Theo is leaving.\u00a0 After 16 years in the SEHD, this is Theo Zion&#8217;s last week taking care of our technology aches and pains.\u00a0 Please say farewell before he&#8217;s gone.\u00a0 We have hired a part-time\/temp\/backfill position in [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-16433","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/sehd.ucdenver.edu\/impact\/wp-json\/wp\/v2\/posts\/16433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sehd.ucdenver.edu\/impact\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sehd.ucdenver.edu\/impact\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sehd.ucdenver.edu\/impact\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/sehd.ucdenver.edu\/impact\/wp-json\/wp\/v2\/comments?post=16433"}],"version-history":[{"count":2,"href":"https:\/\/sehd.ucdenver.edu\/impact\/wp-json\/wp\/v2\/posts\/16433\/revisions"}],"predecessor-version":[{"id":16435,"href":"https:\/\/sehd.ucdenver.edu\/impact\/wp-json\/wp\/v2\/posts\/16433\/revisions\/16435"}],"wp:attachment":[{"href":"https:\/\/sehd.ucdenver.edu\/impact\/wp-json\/wp\/v2\/media?parent=16433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sehd.ucdenver.edu\/impact\/wp-json\/wp\/v2\/categories?post=16433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sehd.ucdenver.edu\/impact\/wp-json\/wp\/v2\/tags?post=16433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}